Online Ticket Sales Interface Prevents Duplicate Accounts:
All Subscribers can now:
1. Email invitations to buy tickets to selected users. The link/token within the invitation navigates to the Online ticket page and populates the Buyer fields with the info in their User Record, which they can then confirm, edit, and/or complete.
2. If ticket buyers navigate to your site without an invitation, but already have an account, their email will be recognized and an invitation automatically sent to their email address. The invitation provides them with immediate access to complete their ticket purchase, using their existing account.
3. If someone buys a ticket for a guest with the same name as an existing account, their transaction will continue normally, but a new user record will be created for their guest (for security reasons, this protects everyone's personal information online). When this occurs, the automated notification message sent to the designated person on your team will contain an alert:
IMPORTANT: For security reasons, this transaction may have created duplicate user records for some of Mary Smith's guests. Please review the following Users and merge duplicate records as necessary:
Mary Jane Doe: 1 probable duplicate records.
4. To prevent triggering automatic invitations to matching emails, Users with Chair/Admin/Volunteer roles are now blocked from entering tickets on the public form and must enter tickets on the internal form at Tickets > Sell A Ticket. (This has always been best practice.)
Changes are visible at:
Online Ticket Sales (via Buy Tickets Tab and Button): Buyer's form now displays email field first.
Tickets > Sell a Ticket: Buyer's form now displays email field first.
Admin > Manage Users > Bulk Action: Invitation to Buy Tickets can now be sent to selected users.