IMPORTANT! DO NOT COMPLETE THE SETUP OF YOUR WEPAY GATEWAY. WePay has informed us that they will halt payment processing on July 12, 2024. Because of this, you will see the following messaging on your site:
We are assisting WePay customers in switching over to our new preferred processor: Deluxe. Please use this link to schedule a call with us so that we can help you set up your Deluxe gateway: https://calendly.com/s-auction/onboarding-call
Note: If you received an email invitation to complete WePay.com set-up - use these instructions instead.
When setting up a new event site, you have the option of re-using an existing WePay.com account or creating a new WePay account for each event site. If you use the same email address to set up multiple accounts, you will have access to all accounts with the same login.
Your site can begin processing credit card transactions immediately, but you must complete the process within 30 days. WePay can't send you any of your money until you provide them with the bank account you want it deposited to.
If you do not initiate setup (choose a password) within 14 days or complete set-up within 30 days, WePay will deactivate your account.
Sign-in at WePay.com/login
Go to WePay.com/login
Login using the same email used to signup for WePay. If you don't know your password, use the Forgot Your Password link and follow the instructions to choose/reset your password.
If you don't receive the password reset email:
Verify the exact email used to setup the WePay acct on your event site at Site Settings > Customize Your Site > Payments/Credit Card > Setup Credit Card Processing:
Once logged in, select the desired account from the dropdown menu:
Go to Settings > Enter Information:
Verify and provide organization details:
Note: WePay.com supports only USA organizations with a business or non-profit tax-id (EIN).
WePay.com verifies the financial officer on record for your organization - so provide contact info for the Controller, Treasurer, CFO on record.
Go to Settlement Details to Link Bank Account:
Provide routing instructions:
You're Done!
But don't log out of your WePay.com account just yet. Take a few minutes to enhance your account security. Enabling multifactor authentication and adding a second trusted administrator to your account are quick and easy steps you can take to increase your account security.
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