A myriad of help resources are embedded on your site:
- You can find curated help instructions for the 22 different types of fundraising events our software supports. Just answer a couple of questions about your event, then review the descriptions of event-types that match your answers. Select the one that most closely your event to embed the curated instructions on your dashboard.
- Help icons are embedded throughout your site to provide tips in a pop-up window or instructions in a sidebar.
- The Help Widget displays on every page of your site to provide access to illustrated instructions, our support team and a blog for updates, tips and trends in fundraising.
- Event day/night phone support is available for all Standard/Plus/Premium subscribers. Premium customers also have access to phone support during pre-event preparations and post-event wrap-up.