There are several ways to link guests so they share a bidder number:
- Link automatically at ticket sale by creating a Couples ticket and checking the box "Share one bidder number for all guests on this ticket (Auto Linking)?"
- Link/unlink prior to event from Ticket Page or Site Settings (shown below)
- Link during check-in.
Note: guests cannot be linked/unlinked once they have checked in. If you are certain they have not placed any (paper) bids using their bidder number, you can undo check-in on the Ticket Page (see below).
Go to Admin > Site Settings > Gala Auction > Linked Guests
To Undo Check-in:
Removing the checked in flag does not affect the user's vaulted credit card but will remove their bidder number if it was assigned at check-in.