Nothing brings peace of mind like a successful test transaction with a valid credit card!
There are several ways to conduct a live transaction test - this method is the simplest because it requires no set-up other than credit card processing.
Go to Orders > Generate Order:
Add New User:
Enter a name only*: Test Transaction, then click Generate Order button.
Entering name only will test for high AVS (Address Verification Settings) on your gateway. We recommend lowering AVS for your event to reduce the number of failures due to missing or incorrect billing address components.
*Note: WePay requires a valid zip code, School Pay and Vanco require complete billing addresses.
Add Item to Order:
Click on Add Item button in Purchases section:
- Search and select the Cash Donation item embedded on your site.
- Enter price = $1 *Note: NMI and Vanco require a minimum of $5.
- Click Add item button
Click Add Payment button:
- Enter valid credit card information
- Make sure "Store card in vault for future purchases" box is checked
- Submit Payment
Review Payment Status:
Status of the payment will display in payment section.
If the credit card transaction is successful - you're good to go.
If the transaction failed, click the info icon to view the error code and/or explanation and review the troubleshooting tips if necessary.