If transactions are failing on your Authorize.net gateway with failure messages referring to "Bill To:" mismatches AND the AVS settings are disabled, your gateway settings may be configured to require certain fields on the transaction submission form and/or a setting may not be correct for the integration with our software.
Be aware that different software applications may require different gateway settings, which may prevent a single gateway from successfully processing transactions on different applications simultaneously. If your gateway is being used for another web application, you need to disable it for the duration of your event (or contact your Auth.net account rep for assistance.
1. Verify Address Verification Service (AVS) settings:
Go to Account > Settings > Security Settings > Address Verification System
2. If "Bill To:" failure messages occur during initial transactions:
Go to Account > Settings > Transaction Format Settings > Payment Forms
3. If Bill To: failure messages occur during refunds or transactions on vaulted cards:
Go to Account > Settings > Transaction Format Settings > Direct Response