To setup Element/Vantiv as the gateway on your event site, login to your Vantiv account, click on the "Virtual Terminal" tab, then click "Profile" to access these credentials.
- Account ID
- Acceptor ID
- Terminal ID
- Account Token
If you need assistance, call their Customer Care at 800-846-4472.
Element/Vantiv specific requirements:
Encrypted card readers (swipers). Card info can be entered manually or you must acquire encrypted card readers from Element/Vantiv directly.
If you will be using an existing Element/Vantiv account that was previously used with other software, you'll need to contact Vantiv's Customer Care team (866-435-3636) to update your account with the correct software information.
To connect your event site to your gateway
Go to: Site Settings > Customize Your Site > Payments/Credit Card > Setup Credit Card Gateway: (requires Chair role)
Finish setting up credit card processing on your event site
Go to Site Settings > Customize Your Site > Payments/Credit Card > Additional Credit Card Settings
Be sure to read the Important! Please Read! notice on this screen.
Be sure to test with a live transaction.