To setup Element/Vantiv as the gateway on your event site, login to https://auth.vantiv.com/openam/UI/Login?realm=ext01&goto=https://www.accessmyiq.com/group/guest site, click on the "Virtual Terminal" tab, then "Profile" to access these credentials.
- Account ID
- Acceptor ID
- Terminal ID
- Account Token
If you need assistance, call their Customer Care at 800-846-4472.
Element/Vantiv specific requirements:
Encrypted card readers (swipers). Card info can be entered manually or you must acquire encrypted card readers from Element/Vantiv directly.
If you will be using an existing Element/Vantiv account that was previously used with other software, you'll need to contact Vantiv's Customer Care team (866-435-3636) to update your account with the correct software information.
To connect your event site to your gateway
Go to: Admin > Site Settings > Payment / Credit Card > Setup Gateway: (requires Chair role)
Finish setting up credit card processing on your event site
Go to Admin > Site Settings > Payment / Credit Card > Credit Card General
Be sure to test with a live transaction.