If an item offered online does not receive a higher bid at the gala:
If the high bidder is a guest at the Gala: you can sell the item to their bidder number at the high bid amount to place the item in their Gala cart.
If the high bidder is NOT present at the Gala: you must trigger the online sale to place the item in their online auction cart. Online Awards can be triggered individually (if there are only a few needing to be awarded) or via bulk edit by removing the "Paper bids" option. Once the items are flagged as "online bids" only AND Auto-Award is on, they will be awarded to high online bidders (the award routine may take 10-15 minutes).
Make sure "Auto-Award items to winners at item closing date and time" is enabled at Site Settings > Events > Online/Mobile > Bidding Settings).
Optional: enable "Send an email notification to winner" at Site Settings > Events > Online/Mobile > Email and Text Notifications) - otherwise, send invitations to self check-out once items are awarded.
Edit Individual Items to remove "Paper Bid Sheets" option:
Go to: Catalog > Click on Edit Item icon:
To Bulk Edit Multiple Items:
Go to Catalog:
- Select Common filter = Offer via paper + online pre-bidding
- Click on Qty on Hand column header to sort by qty remaining
- Select all Items with qty = 1
- Click on Bulk Actions > Edit Bidding Style
Choose Online/Mobile Bidding Only and Save:
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