If an item offered online does not receive a higher bid at the gala:
If the high bidder is a guest at the Gala, you can sell the item to their bidder number at the high bid amount to place the item in their Gala cart.
If the high bidder is NOT present at the Gala, you must trigger the online sale to place the item in their online auction cart:
Go to Catalog > Edit Item
1. Change the bidding style to Online/Mobile (only) and save the change.
2. Make sure Enable Automatic Closeout (Site Settings > Online/Mobile > Bidding Settings) and Send an email notification to winner (Site Settings > Online/Mobile > Email and Text Notifications) are both checked. Online high bidder will be notified via email within 15 minutes.