Wepay has stated that credit card processing will be terminated on July 12, 2024.
To avoid a disruption of credit card processing on your event site, please follow these instructions to complete the Deluxe Payments application by June 30th.
Your event site will continue to use WePay processing until your Deluxe Payments application is approved (or the termination date is reached). When your application is approved (typically 2-3 business days), the Deluxe Partner/Access Token and Gateway API password fields in your site's credit card setting will automatically update with your account credentials, any cards vaulted on the WePay gateway will be removed and your event site will begin processing transactions (and vaulting cards) on the Deluxe Payments gateway.
To Set-up Deluxe Gateway:
Go to: Site Settings > Customize Your Site > Payments/Credit Card > Setup Credit Card Gateway:
Important! Please read before starting setup:
Important: Gather this information BEFORE starting the application:
- Managing Individual's date of birth
- Managing Individual's social security number
- Organization's Legal Name
- Year Organization was legally established.
- Organization's Federal Tax Id (EIN)
- Bank Name and Address
- Bank Routing Number
Once started, the application form cannot be saved so missing information will necessitate starting over.
Your application is not submitted until you've provided your Bank info/routing number AND clicked on the ACCEPT button.
1. Deluxe Payments will only approve accounts for non-profit and for-profit business organizations based in the United States (with an EIN federal tax ID). Deluxe processes both US and Canadian transactions, but only for US-based organizations.
2. The application must be completed by an individual responsible for managing the legal entity (eg Executive Director, Chief Financial Officer, President or Treasurer.)
3. The application form is provided and controlled by Deluxe Payments and some of the field labels refer to for-profit businesses rather than non-profit organizations. The instructions below detail what to enter in the fields that may not be obviously relevant to your organizational structure.
4. Hover your cursor over the field info icons to view Deluxe Payment's instructions.
5. Important! If your browser has auto-fill enabled - please verify that the Business Name DBA field is NOT overwritten with an autofilled city, state or country before submitting.
To access your Deluxe application:
Click on the CC Processing button on your dashboard
Important! Largest Single Transaction and Monthly Volume amounts:
The values you provide here - if approved - create hard limits on how much can be processed in a single transaction and within a single calendar month. Entering very large numbers (eg $50,000 single transactions and $1,000,000 monthly) may seem safest - but also triggers a much more rigorous underwriting review and may result in rejection.
We recommend single transaction limits of $5000 - 10,000 for most of our customers and monthly limits of $50k MORE than your largest event earned last year. Remember that your single transaction limit should exceed all but a handful of your biggest transactions - for the outlier "big spenders" you would probably prefer a check - but if necessary, they can still pay by cc - with multiple payments, each under the single transaction limit.
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