Managing Your Deluxe Account

SchoolAuction.net/Tofino Auctions.com partners with Deluxe Payment Processing to offer an integrated cc processing solution - but we are separate, independent businesses.   The SchoolAuction team can help you complete your application - and we have some visibility on the status of your application but we do not have direct access to to your Deluxe account and transactions.

We are providing this help doc on FAQ on managing your Deluxe accounts and reports as a convenience but we are NOT the experts on Deluxe's reporting.    

If you have questions specific to your Deluxe Accounts or reporting -  please contact Deluxe Payments Help Desk directly at  888 453 4538 or via the Live Chat icon in the lower right of the FirstView website.   Their help desk is available 24/7 and staffed by real (and friendly) people!

Deluxe Payment Processing provides two accounts for managing/viewing your credit card transactions:

Deluxe Payment Platform for account settings and managing current transactions.  We've provided illustrated instructions  for these common tasks in this help article:

• Enable notifications of individual transactions and deposits made to your bank account.
• Viewing all SUCCESSFUL transactions.
• Verify whether an individual transaction was successfully processed or not.
• Using the portal for processing a transaction directly through Deluxe Payments rather than the software.

First View provides the easiest and most robust reporting of transaction and deposit history.  

Instructions are provided here for these common tasks:

• View the High Single Ticket and Monthly limits on your account.
• Viewing details on all ATTEMPTED transactions (failed and successful).
• Viewing Daily Deposit Detail and the processing fees incurred.