Sponsorship Packages can be edited for future sales but changes made to sponsorship package settings will not be automatically applied to those already sold/issued.
This article describes how to update sold sponsorships to reflect changes you want to be applied to all sponsors at that level as well as how a sponsorship package can be customized for a specific donor after it has been sold/issued.
To Update a Sold Sponsorship to an Edited Package:
After making the desired edits to the sponsorship package, edit each previously sold sponsorship order to exchange the original package for the updated package.
Links to individual orders are provided at the bottom of the "Edit Sponsorship Package" page or you can use the Common Filters > Orders containing sponsorships on the Orders page to find existing orders.
From the Manage Order Screen:
- Click on Edit Sponsorship link
- Select the same sponsorship
- Click Update Sponsorship button to replace the existing package with the updated package.
To Customize a Sponsorship Package for an Individual Sponsor
Once a sponsorship has been sold/issued, you can:
- Use the Delete icon to remove one or more unassigned tickets or items
- Use the Add Tickets or Add Items to add additional tickets/items
- Click on the Price field to edit the price of any line item.
To revert back to a standard package, use the instructions above to Edit Sponsorship to exchange your customized package for a standard package.
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