New Features and Changes

Feb 25, 2020  Standard, Plus, Premium

The Common Filter > Duplicate Users now filters the User page to a list of users with duplicate emails and names, sorted by name AND sticky - allowing you to return to the filtered report after merging selected users.

Feb 18, 2020 Premium

A third layer of navigation is now available to make it easier to browse catalogs of 300+ items

Examples:  

• Master Category > Item Category > Item
• Entertainment     > Date Night       > Night on the Town  
• Sports                 > Soccer            > Signed Jersey

Feb 18, 2020  Premium

Premium subscribers now have the option to display Item Categories as Image Tiles (as well as List view)

Feb 18, 2020  Premium

Premium subscribers have access to a library of stock images, and built-in cropping tools when uploading images for Master and Item Categories.

Feb 11, 2020   Standard/Plus/Premium

We've added several new tools to the gala check-in screens, including buttons for access to a linked guest's guest record, the ability to unlink guests from the check-in screen (as long as they haven't already checked in) and made it easier to sell multi-guest tickets at check-in.

Feb 1, 2020  Standard/Plus/Premium

All subscribers now have the ability to upload non-image files (stored in the cloud) to provide links on the event site for downloading posters, info sheets, pledge sheets etc.

Jan 15, 2020    Premium

Premium subscribers can compose custom text messages ahead of time (or on the fly), then bulk send them to online bidders and/or gala guests for real time announcements and prompts, such as Items closing soon,  bidding has been extended, check-out is open etc.

Dec 1, 2019   Plus/Premium

Enabling Auto-Send at Check-in allows your front desk team to conclude each guest check-in with a simple statement, "You're all checked in - and we've just emailed you a fresh invitation to bid.   Previous ones will still work - but you'll find a new one at the top of your inbox. . ."

Oct 15  2019   Standard/Plus Premium

eChecks allow online buyers to authorize a one-time direct transfer from a bank account for online payments.   eChecks are processed via a secure WePay.com gateway and incur processing fees of 1.5% of amount, plus .30 per transaction (up to a maximum of $10)

If you're using a different gateway for credit card processing, you can still accept eChecks - it takes only 5 minutes to create a WePay.com account for use with eChecks only.

*Note:  eChecks are not available with TipTop subscriptions

Oct 1  2019 Standard/Plus/Premium

This is a significant change and improvement!  We've replaced individual online open and closing dates/times with online bidding groups.  You can now create different bidding groups with unique names and open/closing times and assign items to the desired group at item entry or via bulk edits.   If you need to edit an open or closing time, simply edit the group and all associated items will be automatically updated.  Existing items can assigned to different groups via individual or bulk edits.

Oct 1  2019 Standard/Plus/Premium

New html formatting ensures that your emails will display consistently across all devices and mail services.

Plus/Premium subscribers also gain the ability to customize the color and messaging in their email header and footer.

Premium subscribers have the option to add a logo or banner image.

Oct 1  2019 Premium

Premium subscribers now have the ability to send SMS/Text invitations to bid to some or all supporters in a single action.

Oct 1  2019 Premium

Premium subscribers now have the option of bulk processing vaulted credit cards from  the Auction Night > Check-out Screen or Orders Page.

Oct 1  2019 Premium

Now available M-F, 9-5 PST for Premium subscribers.

Oct 1  2019 Premium

Another Professional Event Night tool for premium subscribers. . .The Mobile Dashboard makes it easy for event chairs to confirm their set-up, monitor bidding by group, bidders, and/or items and make adjustments on the fly.    

Oct 1  2019 Premium

Premium Subscribers gain two new email templates for emailing thank you messages to donor and guests which detail their donations/purchases.

Sep 2019  Standard/Plus/Premium

We've added columns showing each items' FMV and Bids as a percentage of FMV to make it easier to assess the progress of online bidding.

Admin > View reports > View Summary Reports > Online/Mobile Bidding Tab > Online Bids:

July 2019 Plus/Premium

To prevent spam and fraud (and because some recipients may incur charges from their mobile carrier), Users are now allowed to  Opt in/out before receiving text messages.   When text notifications are enabled on an event site, the phone field and opt in/out options are automatically added to the following forms:

• Signup to Bid
• Ticket Sales (for buyers only)
• Check-in and Self Check-in

July 2019 Standard/Plus/Premium

We've simplified the filter and search options on the Orders page by replacing the existing Origination/Status filters with pre-set filters for the most common searches and reports:

May 2019  Plus/Premium

Sometimes even the best laid plans go awry.

This new feature allows you to extend the online closing times of all your items by 10 minutes - with just two clicks - from the Auction Night Tasks screen.

May 2019  Plus/Premium

You can choose a specific view for desktop and mobile displays or you can choose the starting view, then allow vistors to your site to switch views as desired.

May 2019  Plus/Premium

Adds a level of navigation to your catalog to make it easy for your supporters to find the items they're most interested in bidding on.

If this option is enabled, a list of item categories is displayed first. Clicking on any category will bring the user to the items within the category, with access to breadcrumbs, additional filters and a search function.

In addition, we've added tools for managing your categories:  drop and drag to re-order, counts of items assigned to each category and the ability to hide empty categories in the admin view (empty categories are always hidden from your supporters).

May 2019  Standard/Plus/Premium

Item names display in full on the detail page, but names longer than 35 characters are truncated with an ellipsis on the Catalog Tiles (or List view).   The new preview tool shows you where the ellipsis will kick in.  

May 2019     Standard/Plus/Premium

You now have the option to Auto-Send Invitations to Bid to ALL Guests as they check-in for your Gala event.  Even if invitations have already been sent to launch pre-bidding, enabling this feature allows your front desk staff to confirm check-in with the message: "You're all checked in - and we've just sent you a fresh invitation to bid. Previous invites will still work - but this one will be at the top of your inbox. . ."

Note:  This feature replaces (and alters) the previous option for "Auto-Send Invite to New Guests". The new setting auto-sends to ALL guests, as they check-in.  Invites will no longer be auto-sent if new tickets are issued from the Tickets page or purchased from the Buy Tickets link.  If you want to provide immediate bidding access to Online Ticket Buyers, you can edit the Ticket Sale Confirmation email template(s) to include the Invite to Bid merge tag to provide a link to start bidding.

Oct 2018  Plus/Premium

Items can now be uploaded directly into the catalog from a spreadsheet.    View illustrated instructions here.

Oct 2018 Plus/Premium

Plus/Premium customers now have the option to request or require supporters to vault a credit card prior to placing online bids.   Enabling this feature adds a credit card form to the Signup to Bid form and/or the Invitation to Bid welcome screen.

Oct 2018 Plus/Premium

Images can now be uploaded and displayed on printed bid and/or description sheets.

Oct 2018 Plus/Premium

A third format has been added for print materials:  a combination bid and description sheet.