Note: All of the payment gateways we support are unrelated businesses with their own policies, practices and help desks.
Although WePay accounts are created from our software, WePay.com is a separate entity from SchoolAuction.net. We do not control or have access to your WePay.com account.
As a courtesy, we are providing instructions below for viewing and generating basic reports from a WePay.com account. For more specific or detailed help, you'll need to contact WePay's customer support directly.
Login to your account at WePay.com
If necessary, you can find the email used to create the WePay account on your event site at: Admin > Site Settings > Payments/ Credit Card > Setup Gateway.
Home / Landing Page
If you do not land on the Home screen, it's because you have not yet completed your account set-up - instructions available here.
Recent Transactions: showing more details
Reporting
Calculating Totals on Exported Data
Download CSV exports your data into a spreadsheet. To calculate column totals in Excel, select the column cells you want totaled, then Click on the Sum tool to calculate and display the total below the selected cells.
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