Because security tools are being added and revised continuously - you should review your Auth.net settings before each event - even if you've used the same account for years.
Typical Event Night transactions can look suspicious and WILL trigger Auth.net's fraud flags:
- An unusually high number of transactions in a single day and/or hour. . .
- An unusual number of transactions submitted from a single IP address (laptop). . .
Make sure the Fraud Detection settings on your account will allow you to process your event night transactions!
Login to your Auth.net account to review the Fraud Detection Settings
Login at: https://account.authorize.net/
Go to: Tools > Fraud Detection Suite
If the Tools > Fraud Detection screen is covered by a yellow invitation to sign up for Advanced Fraud Detection, and you do not wish to enable the advanced features, you can also access the settings we recommend reviewing at Account > Security Settings > Fraud Detection.
The screenshots below include the Advanced tools. If you do not have Adv tools enabled, your display will be slightly different, but the key elements are recognizable.
Set All Card Processing Settings to "Process as Normal and Report Filter(s) Triggered"
Set Address Verification Setting (AVS) Filters to "Allow":
Important! If your ticket forms do not collect complete billing address information for each guest (via required fields), your AVS settings MUST be lowered.
Recommended Card Code Verification (CCV) Settings:
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