Once you've decided to run a Virtual Event, you'll need to enable the Virtual Event admin tools. Turning the feature on will make these changes to your event site:
- Provide access to the Virtual Auction site settings.
- Add the Virtual Control Panel.
- Activate the Virtual Invitation Templates so they can be sent via email or SMS.
- Add the "Virtual" bidding style label in the catalog for Live, Sellable, Signup, and Cash Donation items. Silent type items cannot be sold via virtual bidding.
To turn on the Virtual admin tools:
Go to Site Settings > Events > Virtual Event > General Settings
Enable Virtual Event Setup and Management and then Save. Once enabled, the full menu of settings will display. Click on the embedded help icon for details about specific settings.
Three setting options to pay particular attention to:
Start Event Date/Time and length of event: we use this information for scheduling dedicated service capacity for your event. Your virtual live auction pages are not restricted outside of this time block - you'll still be able to test ahead of your launch, your supporters can join the virtual event ahead of time and linger after - the window just allows us to allocate server capacity correctly to ensure the highest quality livestream possible.
Note that a third bid style is provided for Virtual bidding: Single Bid via Amount Entry. This option allows the auctioneer to lead the bidding and suggest the amount (eg who will give me $500?) while allowing bidders to place bids higher (or lower) than the auctioneer's suggestion.
To Define Attendance and Access to Your Event
Go to Site Settings > Events > Virtual Event > Attendance and Access
You may provide custom access instructions to the Need Help? link for guests who may be having a hard time viewing the video. Default text is provided for the most common issues, but you can add instructions for anything unique to your event - and provide a way to reach your team if someone can't access the site.