Online, Silent items can now be created with quantity > 1 for awarding to multiple bidders. The setup of, and bidding on, multiple vs single quantity items items are the same - the only difference is that items with multiple quantity must be awarded manually. The manual award process provides the tools needed to review eligible bids (and edit as necessary) before awarding to multiple bidders.
Important! We do not recommend offering items to be awarded to the Top X bidders via Max bidding. The Max bidding automation is designed to ensure bidders remain the highest bidder (up to their stated limit) while most bidders would prefer to only raise their bid amount once they fall out of the top X bids.
Also, be aware that outbid notifications will be delivered when a bidder is no longer the high bidder only.
Tip: The quantity available is NOT displayed to the public - if you want bidders to know how many are available, you must include it in the item description eg "This item will be awarded to the top 5 bidders!"
To Award Online Items to Multiple Winners
When bidding closes, a button will provide access to the list of items that are ready to be manually awarded. This button will display:
- On the Auction Night > Online Tasks page (shown)
- On the Dashboard
- On the Catalog page > Admin View (shown)
- On the Dashboard
Click the button to access the list of items:
Click links to access bid history of each item and award buttons:
Note that you may find a single bidder with more than one bid in the top X and may want to confirm whether they intended to win more than one before awarding.
Award process allows price to be edited, if nec:
Use Unaward button to cancel award
Warning: if you have enabled "Send an email notification to winner when item is awarded" in the Online/Mobile Site Settings, it will likely be delivered before you can correct a mistaken award . . .
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