Start Here

Getting Started

• Help Resources + Video
• Event-Specific Help Instructions
• Requesting Help
• Sign Up for our Free Getting Started Webinars
• Your Dashboard
• New Auction Chairs: Start Here!!

See all 9 articles

Creating and Managing Event Sites

• Managing Your Account and Events
• Creating a New Event
• Disabling Your Event Site After the Event

Managing User Records

• Overview: User Records
• Creating User Accounts for Your Event Team
• De-Duping Tools
• Merging Duplicate User Records + Video
• Troubleshooting Login Issues
• Deleting Records (Users, Donors, Items)

Managing Your Subscription

• Renewing Your Subscription
• Generating an Invoice for Payment/Renewal
• Upgrading Your Subscription

Hands On Learning

• Complete Video Library
• Sandbox Site
• Demo Sites

Video Library

• Video - Help Resources
• Video: Creating User Accounts for Event Team
• Video - Navigating Your Site
• Video - Quick Tips for Using the Datapages
• Video - Sending Invitations
• Video - Merging Duplicate User Records

See all 8 articles

How-To Email Series

• Get Help and Get Started - Email Series #1
• Get Started by Adding Content - Email Series #2
• Two Weeks to Go - Email Series #3
• Closing Out and Cleaning Up - Email Series #4