Start Here

Coronavirus Options/Tools

• Covid 19 FAQ/Options
• Converting your Gala to an Online Auction
• Promotion: The Key to Online Auction Success
• Creating an Online Paddle Raise/Special Appeal
• Using our Software during a Virtual Live Auction
• Virtual Live Auction: TV Style Webcast Instructions

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Getting Started

• Start Here: Overview
• New Auction Chairs: Start Here!!
• Learning the Tools Shared by all Spreadsheet Pages + Video
• Help Resources + Video
• New Features and Changes
• Decision Points

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Creating and Managing Event Sites

• Managing Your Account and Events
• Creating a New Event
• Building A New Site From a Template
• Disabling Your Event Site After the Event

Managing User Records

• Overview: User Records
• Creating User Accounts for Your Event Team + Video
• De-Duping Tools
• Merging Duplicate User Records + Video
• Troubleshooting Login Issues
• Deleting Records (Users, Donors, Items)

Managing Your Subscription

• Renewing Your Subscription
• Generating an Invoice for Payment/Renewal
• Upgrading Your Subscription
• Features: Upgrading from Standard to Plus
• Features: Upgrading from Standard/Plus to Premium

Hands On Learning

• Complete Video Library
• Demo Sites
• Sandbox Site

Video Library

• Video - Help Resources
• Video: Creating User Accounts for Event Team
• Video - Navigating Your Site
• Video - Quick Tips for Using the Datapages
• Video - Sending Invitations
• Video - Merging Duplicate User Records

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How-To Email Series

• Get Help and Get Started - Email Series #1
• Get Started by Adding Content - Email Series #2
• Planning Ticket Sales - Email Series #3
• Let's Make Your Guests Happy - Email Series #4
• A Month to Go - Email Series #5
• One Week to Go - Email Series #6

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